Student Data, Payment Processing, Security and Privacy Rights

Website: https://www.StudyFreely.com
Legal / Billing / Privacy / Subscription Cancellation / Support:
Guarantee@StudyFreely.com
Effective Date: October 20, 2026

StudyFreely.com is an independently operated online learning platform. It is not represented as a corporation, limited liability company, accredited school, licensing authority, certification board, official examination administrator, or government agency.

1. Scope

This Privacy Policy describes how StudyFreely.com (“StudyFreely,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when users visit https://www.StudyFreely.com, create accounts, purchase subscriptions, complete practice activities, or contact StudyFreely.

StudyFreely is an independently operated online learning platform. This Policy does not apply to independent third-party websites or services that publish their own privacy notices.

2. Age Requirements and Children

StudyFreely is intended for users age 13 and older. Users from age 13 through 17 may use StudyFreely only with the knowledge and explicit consent of a parent or legal guardian, and a paid subscription must be purchased, authorized, or approved by a parent or guardian.

StudyFreely does not knowingly permit children under 13 to create standard accounts or knowingly collect personal information from a child under 13 through the standard Services. If StudyFreely learns that such information was collected without legally sufficient parental authorization, StudyFreely will take reasonable steps to delete it, subject to legal preservation requirements.

3. Information We Collect

3.1 Account and Contact Information

• username, email address, account identifier, account preferences, and support communications;
• password hash, authentication tokens, session records, or other authentication information; StudyFreely does not intentionally store plaintext passwords;
• parent/guardian contact or consent information where reasonably necessary for a minor user’s paid account;
• information voluntarily submitted through available support or account features.

3.2 Student Performance and Learning Information

• questions viewed or attempted and answers selected;
• quiz and practice scores, correctness, score history, completion, and progress;
• time spent per question, quiz, session, page, or feature;
• saved, bookmarked, flagged, or reviewed questions and study preferences;
• derived learning metrics such as accuracy, completion, strengths, weaknesses, and study trends.

3.3 Billing and Transaction Information

• billing address where supplied through the transaction flow;
• subscription plan, price, transaction identifier, purchase date, renewal/cancellation status, payment status, refund, chargeback, and tax/reconciliation information;
• limited payment metadata returned by a payment processor, such as card brand or last digits.

StudyFreely does not ordinarily store full credit-card numbers or card security codes on its own application servers.

3.4 Technical, Cookie, Usage, and Security Information

• IP address, browser type, device type, operating system, language, time zone, and approximate location inferred from IP where used;
• session identifiers, login timestamps, failed logins, concurrent sessions, device/browser identifiers, security events, error logs, and diagnostic information;
• pages, questions, and features used; request frequency; navigation patterns; performance data;
• signals reasonably used to detect account sharing, scraping, bots, unauthorized automation, fraud, abuse, or security attacks;
• cookies, local storage, tags, scripts, or comparable technologies used for authentication, security, preferences, analytics, consent records, and service performance.

4. How We Use Information

• create, authenticate, maintain, and secure accounts;
• provide practice content, scoring, saved-question functions, score history, progress tracking, and learning analytics;
• process purchases, subscriptions, renewals, cancellations, refunds, chargebacks, taxes, and payment reconciliation;
• provide customer support and respond to privacy, account, billing, and security requests;
• detect and prevent credential sharing, scraping, automated extraction, fraud, abuse, and security incidents;
• maintain, troubleshoot, test, secure, and improve the Services;
• send transactional, security, billing, renewal, cancellation, and material-policy communications;
• send marketing communications where permitted and subject to available opt-out rights;
• comply with legal obligations and establish, exercise, or defend legal claims;
• create aggregated or deidentified information that is not reasonably linkable to an identified individual.

5. Payment Processing Security

Payments may be processed through Stripe, PayPal, and Shopify Payments. Those providers may collect and process full payment-card or financial-account information under their own terms and privacy notices. StudyFreely ordinarily receives only the information reasonably necessary to administer the purchase, subscription, fraud controls, refund, or chargeback.

No Internet or payment system can be guaranteed completely secure. StudyFreely uses reasonable safeguards for information under its control but does not guarantee that unauthorized access, loss, or misuse can never occur.

6. Cookies and Similar Technologies

StudyFreely may use necessary technologies for authentication, security, fraud prevention, checkout, load balancing, and consent records; preference technologies for user settings; and analytics/performance technologies used to understand and improve the Services.

Where applicable law requires prior consent for nonessential technologies, StudyFreely will seek that consent through an appropriate mechanism before activating those technologies. Browser controls may also limit cookies, although disabling necessary technologies may impair requested functions.

7. How We Disclose Information

• payment processors for billing, recurring charges, fraud prevention, refunds, and chargebacks;
• hosting, authentication, security, email, customer-support, analytics, content-delivery, infrastructure, and other service providers reasonably necessary to operate StudyFreely;
• attorneys, accountants, insurers, auditors, and other professional advisers where reasonably necessary;
• government agencies, regulators, courts, law enforcement, or other parties when reasonably necessary to comply with law or legal process, investigate fraud or security incidents, protect rights or safety, or establish or defend legal claims;
• a successor operator or legal entity in connection with organization, financing, acquisition, reorganization, sale, or transfer of the platform or relevant assets, subject to applicable law;
• other parties at the user’s direction or with the user’s consent.

8. Sale, Sharing, Targeted Advertising, and Privacy Signals

Based on the practices described in this Policy, StudyFreely does not knowingly sell personal information for monetary consideration. If StudyFreely later engages in activity treated as a sale, sharing, cross-context behavioral advertising, or targeted advertising under an applicable privacy law, StudyFreely will provide any legally required notice and opt-out method before relying on the revised practice.

Where applicable law requires recognition of a legally valid opt-out preference signal, StudyFreely will process that signal as required for the technologies and practices actually deployed.

9. Data Retention

StudyFreely retains information only as long as reasonably necessary for the purposes described in this Policy, including active-account operation, continuity of score/progress history, security, fraud prevention, billing and tax records, support, dispute preservation, legal obligations, and enforcement.

• Account and learning data may be retained while an account is active and for a reasonable period afterward for restoration, support, security, fraud prevention, or disputes.
• Historical billing, transaction, tax, accounting, refund, and chargeback records may be retained after account deletion as required or permitted by law and legitimate recordkeeping needs.
• Security, authentication, anti-scraping, and abuse logs may be retained for a period proportionate to security and enforcement needs.
• Data subject to litigation hold, investigation, lawful process, regulatory inquiry, or reasonably anticipated dispute may be preserved until the matter and applicable hold end.
• Information no longer reasonably necessary will be deleted, anonymized, or deidentified where reasonably feasible.

10. Account Deletion

Users may request account deletion by emailing Guarantee@StudyFreely.com. StudyFreely may reasonably verify identity or account ownership before acting on the request.

Deletion may permanently remove score history, saved questions, progress, and other account information and may not be reversible. Deletion does not require removal of records that StudyFreely must or may lawfully retain for transaction history, tax/accounting, security, fraud prevention, chargebacks, disputes, legal holds, regulatory obligations, or establishment/defense of legal claims.

11. Security

StudyFreely uses administrative and technical safeguards designed to protect personal information appropriate to the nature of the data and platform risk. Safeguards may include access controls, secure password hashing, authentication protections, encryption in transit, logging, backups, vendor controls, anti-bot measures, vulnerability management, and incident-response procedures.

No website or storage system is completely secure. Users are responsible for using strong unique passwords, protecting credentials, logging out of shared devices, and promptly reporting suspected compromise.

12. Security Incidents and Breach Notification

StudyFreely will investigate suspected security incidents and, where applicable law requires, provide legally required notices to affected individuals or appropriate authorities.

13. User Privacy Choices and Rights

• review or update available account information;
• request account deletion, subject to lawful retention exceptions;
• unsubscribe from marketing email while continuing to receive permitted transactional or security communications;
• manage nonessential cookies through available controls where applicable;
• request access, correction, deletion, portability, restriction, objection, opt-out, or appeal where an applicable privacy law grants that right.

Privacy requests may be submitted to Guarantee@StudyFreely.com. StudyFreely may use reasonable methods to verify identity, account ownership, or authorized-agent authority before fulfilling a request.

14. California Privacy Rights – Where Applicable

California privacy law applies only when its statutory requirements are met. If applicable, California residents may have rights including access/know, correction, deletion, portability, opt-out of sale or sharing, limitation of certain sensitive-personal-information uses, and nondiscriminatory treatment for exercising protected rights.

California privacy requests may be submitted to Guarantee@StudyFreely.com. If StudyFreely becomes legally required to provide additional request methods, notices at collection, links, or opt-out preference-signal handling, StudyFreely will implement those mechanisms.

15. GDPR / EEA / UK Rights – Where Applicable

StudyFreely does not represent that European privacy law automatically applies merely because the website can be reached from Europe. If StudyFreely intentionally offers Services to covered individuals in the European Economic Area or United Kingdom, monitors covered behavior, or otherwise becomes subject to GDPR/UK GDPR, StudyFreely will implement the additional transparency, controller-identification, lawful-basis, international-transfer, representative, rights-request, vendor, and recordkeeping requirements that apply.

Where applicable, rights may include access, correction, erasure, restriction, portability, objection, withdrawal of consent, and complaint to a competent supervisory authority. StudyFreely will update this Policy with any additional operator/contact information required by applicable law before relying on it for such processing.

16. Other U.S. State Privacy Rights

Residents of other U.S. states may have additional privacy rights depending on the applicable statute, StudyFreely’s practices, and statutory thresholds. StudyFreely will process legally valid rights requests and appeals to the extent required by law.

17. Student Records and Institutional Accounts

StudyFreely is not a school merely because students use the Services and is not automatically subject to student-record laws that apply to schools or their qualifying service providers. If StudyFreely later enters an institutional arrangement governed by a student-privacy law, the applicable institutional agreement and law will govern the relevant records.

18. Health Information

StudyFreely is an educational platform, not a healthcare provider or health plan. Ordinary study features are not intended to receive protected health information or real patient-identifying data. Users should not submit patient names, medical-record identifiers, or confidential clinical information through ordinary study or support features.

19. AI-Assisted Features

If StudyFreely later introduces AI-assisted tutoring, search, explanations, scoring, recommendations, generation, or moderation, StudyFreely may provide additional notice describing the provider, categories of data involved, purpose, retention, and other legally required information. Users should not assume that AI-generated material is error-free or appropriate for high-stakes reliance.

20. International Transfers

StudyFreely is operated in the United States. If an applicable law restricts international transfers of personal data, StudyFreely will use an appropriate lawful transfer basis before transferring covered data in a manner requiring that mechanism.

21. Business Transfer or Future Legal Entity

If StudyFreely later forms a legal entity, changes ownership, reorganizes, obtains financing, or transfers the platform or relevant assets, personal information, account records, transaction records, and contractual records may be transferred to the lawful successor as part of that transaction or reorganization, subject to applicable law. StudyFreely will provide any notice or consent legally required for a material change in controller or purpose.

22. Third-Party Links and Independent Practices

Third-party websites, payment services, embedded services, or external links may have independent privacy and security practices. StudyFreely is not responsible for independent third-party processing outside its control except to the extent applicable law imposes responsibility.

23. Do Not Track

Browser “Do Not Track” signals do not have a single universal legal meaning. StudyFreely does not promise a specific response unless applicable law requires one. Legally recognized opt-out preference signals will be handled where required.

24. Changes to This Privacy Policy

StudyFreely may revise this Policy prospectively to reflect changes in law, Services, ownership, vendors, technology, security, or data practices. The revised Policy will state a new effective date. If applicable law requires additional notice or consent for a material change, StudyFreely will provide it before relying on the changed practice.

25. Contact

Website: https://www.StudyFreely.com
Privacy / Account / Billing / Subscription Cancellation / Legal Contact: Guarantee@StudyFreely.com

26. Nonwaivable Rights

Nothing in this Privacy Policy is intended to waive, restrict, or eliminate a privacy, security, data-breach, consumer, or statutory right that applicable law makes nonwaivable.